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What are the technical requirements for Perfast v 6.0?
The IT infrastructure recommended for Perfast v6.x and Web Services is outlined below:

Server Hardware: – with SQL Server 2012 R2 (32 bit)

  • Processor: Minimum 1 GHz. Recommended 2.66 GHz or faster.
  • Memory (RAM): Minimum 4 GB. Recommended 8 GB or more.
  • Hard Drive: Minimum 80 GB. Recommended 320 GB or more.

Server Hardware: – with SQL Server 2008 R2 (32 bit)

  • Processor: Minimum 1 GHz. Recommended 2.66 GHz or faster.
  • Memory (RAM): Minimum 1 GB. Recommended 4 GB or more.
  • Hard Drive: Minimum 50 GB. Recommended 320 GB or more.

Server Hardware: – with SQL Server 2008 R2 (64 bit)

  • Processor: Minimum 1.4 GHz. Recommended 2.66 GHz or faster.
  • Memory (RAM): Minimum 1 GB. Recommended 4 GB or more.
  • Hard Drive : Minimum 50 GB. Recommended 320 GB or more.

Client Hardware:

  • Processor: Minimum 1.0 GHz. Recommended 2.0 GHz or faster.
  • Memory: Minimum 512 MB. Recommended 1.024 MB or more.
  • Hard Drive: 50GB

Server Operating System Software:*

  • Windows Server 2003, 2008, 2012
  • Windows, Windows 7, Windows 8, Windows 10 – stand alone.
  • Note: Microsoft support for XP ended in 2014.

* In order to run Perfast e-services the optional Windows component Internet Information Services must be installed.

Client Operating System Software:

  • Windows XP Professional – refer Note above.
  • Windows 7, Windows 8, Windows 10.


SQL 2008/2012

Browser Requirement Prerequisites:

The Web Browser based Self Service portal component of Perfast (ESS v3) requires Internet Information Services Version 7 (minimum) to be installed on the server. Various Browsers are supported, e.g., Internet Explorer 9 or higher, Chrome, Firefox, etc.

Java Script must be enabled on each client PC using ESS version 3.xx.xx

Database Capacity

Perfast database requirements are reasonable and very rarely become an issue, given current data storage capacity of all modern servers.
As an indicator, 8GB of disk capacity can accommodate up to 2000 employees for all Perfast functions. Variances do arise and capacity requirements can change depending on the amount of historical data to be kept on line by the customer. Given that disk space is so inexpensive, it is recommended that more than adequate disk capacity is provided.

Is the Perfast Personnel/HR Software integrated with other software my Company uses?
Perfast is designed to take maximum advantage of other software tools, which are commonly used within organisations. Perfast will allow you to manipulate your information in any fashion you wish as it facilitates dynamic ODBC links with applications such as spread sheets, graphics packages, Nominal Ledgers, (e.g. Excel and Word).
Do I need to implement all Perfast modules at the same time?
Perfast modules can be implemented at different stages on a “plug and play” basis. For example, organisations will be able to implement Personnel safe in the knowledge that if the need arises the HR, Payroll, Time & Attendance, Web Services, Access Control, Shop Floor Data Collection, Bonus Calculation, Biometrics modules are simple to add. No re-inputting of data is required.
What Security measures are inbuilt in the Perfast software?
Perfast has a comprehensive inbuilt security system controlled by a System Administrator. Starting with Log On user ID’s and passwords through to tailored control of data access, Perfast security is comprehensive. Supervisors can only look and change data relating to their employees, managers can only deal with data in their sphere of influence within the organisation structure. Read Only or Read and Update options are available. Selected data can be blocked from view to specified users, e.g. salary and pay related information. Passwords are encrypted.
What is guaranteed support response times and frequency of Updates?
Customer Support help desk operates a maximum 4 hour response time between 9 am and 5 pm. Urgent items are dealt with promptly. Updates are generally available every 6 months but a maximum, one year. New Releases are made available every 3 years.

What are the benefits of annual support?
Annual support with Compufast Software gives you direct access to all new updates, bug fixes, legislative changes, e.g., payroll, software enhancements etc. It is a way of future proofing your investment by keeping up to date with latest software developemnts and technology improvements. Annual Support also give you access to Help Desk support in event of any difficulties with software implementation or use. Our mission is to help you exploit maximum benefit from your investment. Annual Support providing you with the latest software developments and Help Desk engenders a partnership deal with Compufast to achieve your goals.
What is the Support Tracking System?
The Support Tracking System has been designed to make Perfast support services as efficient as possible – cut respond time and increase accuracy of the answers. Every query (phone or email) receives a tracking number and is registered in support database to be answered within 4 hours. Support reports are available in secured download section. We strongly encourage our customers to send their queries via email support option as it is the best time effective solution.

Why should I implement all three Perfast modules at the same time (Personnel/HR, Payroll)?
Implementation of all three Perfast modules integrated together on a single corporate database, adds, significant time and money savings and simplifies everyday work. Single input and common storage of data lends itself to efficiencies and greater level of data integrity. The large cost savings are achieved through full integration and the efficiencies achieved through e.g. payroll cost reductions.
What is the Perfast Licence Costing Structure?
Perfast Web Services including Employee Self Service and Supervisor Self Service off unlimited user access for a fixed price. The Perfast core application is licensed by concurrent user. Both Unlimited and limited database size options are offered depending on size of the organisation. Organisations with large number of employees, high staff turnover should opt for unlimited option. However, a low cost option is also offered to organisations with very small database requirements.
The pricing structure facilitates the modular implementation of the system so each module can be bought separately as required. The concurrent user model also has advantages in that a user on the system is across all modules, for example, core users of the system can be structured in such a way that different modules are used at different times thus reducing the concurrent user requirement, thus lower cost. The license cost of the ESS is based on database size only and offers unlimited no of user access.
The Perfast pricing structure facilitates an organisation starting off with a low number of users and adding further concurrent users as required based on an increased demand. Perfast optional accessories are priced separately on request. These include the Perfast AppMap, Ad Hoc (End User) Report Writer, Data Exchange module.
Question Does Perfast support escrow
Does Perfast support escrow?
Yes, an escrow account can be set up for customers seeking the additional security that they know they have access to Perfast source code in certain unlikely circumstances. The escrow service to customers is offered through a partner arrangement between the NCC group in Birmingham and Compufast software.
How often I can expect new Perfast versions?
New releases of Perfast software are made available every 3-4 years. Moving from, say, 5.xx.xx to 6.xx.xx represents a quantum leap in terms of technology or functionality or both. Updates are made available at least annually e.g. moving from 6.00.xx to 6.01.xx and represent budget changes, some functional improvements and bug fixes. Critical Bug fixes are implemented as a patch level update which is represented, e.g., 6.01.01 updates and patch level updates are available from the downloadable area of the Perfast website. The annual support fee covers telephone help desk, updates and patch level updates but not new releases. New Release which will represent a very significant “step change” in technology or functionality may attract a charge but such charge will be limited not to exceed 20% of license fee. Documentation (release notes) and update scripts are also available from the Perfast website in MS Word and PDF formats. Supported customers can gain access to the secure download area through user-id and password control.
Are Perfast Software products scanned for viruses?
Yes. Compufast continually scans its software media using anti virus software and takes all reasonable precautions to detect virus contamination.
How long does it take to implement the Perfast software?
Implementation times vary depending on the extent of the modules being implemented and the commitment made on all sides. As a general rule of tumb it should be possible to implement all modules over a 3 month time line. An implementation taking the full extent of the products will highlight all the efficiencies and go a long way to achieving significant payroll cost savings.
Can the payroll savings be quantified?
Perfast Customers claim they have claimed they can achieve a 10% saving in payroll costs on completion of the full implementation of all Perfast Workforce Management modules.
How long does it take Perfast Payroll to process approx. 1000 employees?
1000 employees can be processed by Perfast Payroll in approx. 5 minutes in Edit mode and slightly longer in Actual mode.
How can Biometric devices be a good investment for my Company?
Biometric devices (fingerprint readers) have many advantages including:

  • Better security for access control and Time & Attendance,
  • Eliminates “buddy punching”
  • Eleiminates cost of providing cards, Mifare, magnetic stripe, bar code.
Are you able to deliver software customised to my Company specific needs?
Yes, we can tailor the Perfast software solution especially to your Company’s needs.To get more information on customisation services, please contact us now!
I would like to train new staff to use the Perfast software is that possible?
Of course! Just contact our Customer Service desk and ask about trainings options available or send us an email with your query and we will contact you the same day to meet you requirements.
Who is the Perfast User?
Perfast User is a person who operates on the Perfast system. This person needs to receive proper training to be able use full potential of the software, e.g.: HR Manager, Payroll Manager or every person in HR Department could be a defined as “A User”.